Legal

Komatoast LLC

Welcome to Koma Toast. We hope you enjoy your visit to the Koma Toast experience. When you visit or shop at the Koma Toast website, you agree to the following terms of use.

PRIVACY
Please review our Privacy Policy to understand our privacy practices.

ELECTRONIC COMMUNICATIONS
When you visit Koma Toast or send emails to us, you are communicating with us electronically; and you consent to receive communications from us electronically (via email or general notices posted to this site) and that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT AND TRADEMARK
All content (and software) included on this site belongs to Koma Toast LLC (or its content suppliers or affiliates) and is protected by copyright law (United States and international).
The Koma Toast trademark belongs to Koma Toast LLC, and the names of its artists (Knobbs, Johnny Foresight, Ravage Panda) are the trademarked property of the artists.

LICENSE AND SITE ACCESS
Koma Toast grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Koma Toast. Any unauthorized use terminates the permission or license granted by Koma Toast. Upon request and email confirmation from biz@komatoast.com, you may be granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Koma Toast so long as the link does not portray Koma Toast, its products, or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Koma Toast logo or other proprietary graphic or trademark as part of the link without express written permission.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY KOMA TOAST ON AN “AS IS” AND “AS AVAILABLE” BASIS. KOMA TOAST MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE.
DISPUTES
The laws of the Commonwealth of Massachusetts will govern these Terms of Use and any dispute of any sort that might arise between you and Koma Toast. Any dispute relating in any way to products you purchase through Koma Toast shall be submitted to confidential arbitration in Boston, Massachusetts, and you consent to such exclusive jurisdiction and venue. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. All other disputes involving Koma Toast shall be resolved in the appropriate state or federal court in the Commonwealth of Massachusetts.

SITE POLICY MODIFICATIONS
We reserve the right to make changes to these Terms of Use at any time.

Welcome to Koma Toast. We hope you enjoy your visit to the Koma Toast experience. When you visit or shop at the Koma Toast website, you agree to the following terms of use.

PRIVACY
Please review our Privacy Policy to understand our privacy practices.

SITE POLICY MODIFICATIONS
We reserve the right to make changes to these Terms of Use at any time.

RETURN POLICY

Purchase and Return Questions

Shipping and Handling
We ship all orders from our facilities in Boston Massachusetts via United Parcel Service (UPS) or United States Postal Service (USPS) for international orders. Shipping costs will be determined at the website checkout cart when you enter your Ship to address. Items ordinarily will ship within 4 business days of receiving your order and payment (items do not ship on Saturdays, Sundays and national holidays). If an item is out of stock and may be delayed in getting to you, you will be notified and given the option to cancel your order within 48 hours of placing your order.

Return Policy

Thanks for shopping with Koma Toast LLC. Here is our return policy but if you have further questions, please feel free to contact us at biz@komatoast.com.

Returns
If you have received damaged or defective merchandise and want to return the merchandise, you must contact customer service at biz@komatoast.com within 7 days of delivery and you will be provided with return instructions. When you contact customer service, please provide:
• your mailing address
• phone number
• order confirmation number
• what you are retuning and reason for return
• and whether you would like a refund or replacement

You will be required to return the merchandise within 14 days of original receipt. You should use a service that provides tracking or insurance. We will replace the merchandise without additional charge or provide you with a refund via the same method you used when you purchased the merchandise.

Non-returnable items
We cannot accept returns on the following merchandise:
• Merchandise that has been worn, washed or used
• Downloadable media
• Any items that is not in its original condition

Products lost or damaged during shipping
Orders shipped via UPS are guaranteed against damage or loss during the shipping process. If your package arrives damaged you should refuse delivery and contact biz@komatoast.com immediately so that we can contact UPS to start a damage claim. For these UPS items, you must provide the original packing materials and the merchandise for UPS pickup or inspection. Items damaged or lost during the shipping process will be reimbursed or replaced once the damage claim with UPS has been finalized.

If your merchandise has been lost during the UPS shipping process, we will contact UPS to start a package trace. All orders shipped via UPS will be replaced or refunded once payment is received from UPS.

International Customers
For products that are ordered for delivery to a location outside the United States, the purchaser will be responsible for the import taxes, tariffs and duties which may be imposed.